Yes. Richard Electric takes emergency service calls. Call (256) 600-0616 and the office will get a technician to you as soon as the schedule allows; same-day appointments are common.

Yes, all major HVAC brands. The team are licensed Carrier Enterprise sales, installation and repair technicians, and Richard Electric has been a Carrier dealer since 1978.

Generally 12 to 15 years. Regular maintenance is what gets a system toward the long end of that range.

Yes, extended warranties are available on new installations.

Yes. Maintenance agreements are quoted and tailored to the system, on 1-month, 3-month, 6-month or 1-year terms. Twice a year is the recommended service frequency: heating before winter, cooling before summer. Maintenance plan customers receive 10% off parts.

Yes, both commercial and residential: wiring, lighting, ceiling fans, breaker boxes, surge arresting systems, GFCI outlets, commercial new construction and industrial repair.

Yes. Richard Electric is a certified Generac installer and services Generac generators only: permanent natural gas and propane home units, plus commercial and industrial grade units.

No. Service calls are charged based on your service area. The office will tell you the charge for your address when you call.

What to tell the office when you call

You do not need the right vocabulary. A few facts at the start of the call let the office book the right technician and load the truck for the job.

Staying ahead of trouble is cheaper than answering it in a heat wave. See how the maintenance agreements work, or go straight to the contact page.

  1. Say what the system is doing

    Not working is a start, but the details save a trip. Does the outdoor unit run while the house stays warm? Does the furnace light, run a minute and shut off? Is a breaker tripping when one particular thing turns on? Plain words are fine.

  2. Give the make and the age if you know them

    The nameplate on the unit lists the brand, model and often the year. Systems generally last 12 to 15 years, so a unit near that range changes what a good repair looks like. If you cannot find the plate, say so and the technician will look when they arrive.

  3. Tell them about the house, not just the problem

    Gas or electric heat, one thermostat or several zones, a generator on the property, an older panel. A technician who knows that before pulling into the drive brings the right parts from the truck.

  4. Ask about the service call charge for your address

    Calls are charged by service area, so the office will tell you the number for where you live before anyone is sent.

Richard Electric holds Alabama licences for HVAC, refrigeration and electrical work.

AL HVAC07061
AL Refrigeration50905
AL Electrical05256